“I am 68 and have been cruising with my husband for years. I thought I had the cabin part figured out, but I still found things in here I had never thought to ask about. The bed section interested me straight away. Little comforts matter when you are spending a week somewhere. I've made a few notes for our next trip and put the request checklist with our booking papers. Thank you, Grace. I enjoyed reading this.”
The Cabin Playbook
Thirty years as a cabin steward. Everything I could never tell you in uniform.
Everything I learned cleaning the same twenty cabins, written down: what to say in the doorway on the first evening, what to ask your steward for, and what to check on the last morning.
- Say the right words to your steward before dinner
- Ask for a shower stool before the form deadline
- Empty the safe before the luggage goes out
01
How it works
Nothing ships, and there is no account to make.
The honest math
What does one cabin week really cost?
Six rules from the book, counted as the cash in your hand at the end of the week.
Without the Playbook Per week
- Drink package for two, one week − $1,180
- Soda package for two, one week − $200
- Specialty coffee each morning, two − $50
- Laundry sent piece by piece − $50
- Room service by phone, seven times − $35
- Two robes bought on board − $100
With the Playbook Per week
- Same drinks, paid by the glass $320
- Two sodas a day, paid each $100
- Coffee from the Lido, included $0
- One wash-and-fold bag $35
- OceanNow app, one fee for two $30
- Robes asked for from the steward $0
The Playbook, pp. 94, 100, 101, 105, 125, 126 · Royal Caribbean / Carnival / Princess published pages
Difference, with the book: $1,130 per week
03
Look inside
Real pages from the real book. This is exactly what opens on your phone in your cabin. The type is set big on purpose.
← swipe to see more pages →
04
What’s inside
Twenty-two rules in five parts, six printable companions, one file. Every rule ends the same way: the official page it sits on, what it costs you when it catches you, and the exact words to say at the cabin door.
- A softer bed for the asking, what the store room holds · p. 43
- CPAP in the checked bag? Carry it aboard in your own hands · p. 14
- Your steward's name, before dinner, and the one thing you need · p. 36
- A week of socks by the piece, or one fixed-price bag · p. 105
- Missed the form deadline? Send it anyway, then make this call · p. 6
- When the drink package pays, and when the menu wins · p. 124
- Measure the scooter first, cabin doors are narrower than you think · p. 28
- Your steward is already tipped, and what an envelope is for · p. 118
- Tonight's pills in the suitcase, pack the night bag first · p. 130
And that is a fraction of it. Twenty-two rules, six companions, 182 pages, every rule with its official source.
05
Get your copy
$27 once. No subscription. Yours forever.
Instant PDF, on your phone about thirty seconds after you pay. Nothing ships. Print at the kitchen table if you want.
The Cabin Steward's Playbook
- 182 pages, twenty-two chapters, the official source under every rule
- Instant PDF download, on your phone about thirty seconds after you pay
- The exact words to say at the cabin door, written under every rule
- Six printable companions, request checklist to last-morning sweep
- 30-day money back, and you keep the book
Secure checkout · One payment, no subscription · Nothing ships
Goes with it
The Cabin Request Directory and The Cruise Rule Book by Thomas Ashford, from the same small team
the other two come to $22.99 together instead of $46
Don’t want all three? Build your own bundle →What readers write me
“Useful book. I've already printed the pages I want to take.”
“The part about what to say to your steward was helpful for me. I tend to leave things until later and then wish I had asked on the first day. I liked having an example of how to start that conversation.”
“Printed the six sheets. They're going straight into our cruise folder.”
“My wife does most of our holiday planning. I bought this so I could help with a few things myself. We read the last morning section together and agreed that checking the safe needs to go on both our lists.”
“Grace, the big print is appreciated more than you know.”
“I saved it on my tablet and printed just the checklists. That suits me very well. I enjoy reading in the evening, but when I'm packing I want a piece of paper beside me that I can tick off.”
“We took our first cruise last year and came home with a little list of things we would do differently. I wish we had thought about the cabin in more detail beforehand. This book has helped me put those thoughts into actual questions for our next booking. I especially appreciated the section about sending requests in ahead of time. It gave me somewhere to begin, which was really what I needed.”
“The laundry explanation cleared up my question. Happy with this.”
“I went straight to the laundry pages. On our last trip I kept looking at the price list and putting everything back in the suitcase. Good to have a better idea of what to ask about next time.”
“A cabin book! Exactly the part I always have questions about.”
“Thank you for putting this together, Grace. Very glad I found it.”
“My mother was always very particular about remembering the names of people who helped us when we traveled. I thought of her when I read the part about meeting your steward. I liked the kindness in that advice. There are plenty of practical things in the book too, and I have printed the companions for our trip, but that little part stayed with me. I'm pleased with my purchase.”
“Downloaded it last night and meant to take a quick look. Spent most of the evening in it instead. I appreciate the sources being right there when I want to check something.”
“I have several travel books that I barely open because the printing is so small. This one is comfortable to read on my tablet. Have only finished the first part so far, but I'm enjoying it.”
“Clear explanations. Just what I was hoping for.”
“The sources included with the rules are useful. I like having somewhere to check a point that matters to our trip. My wife and I have already spent an evening going through our questions.”
“The softer bed section was my first stop. I never know how to ask for something like that without making a production of it. Having the words written out helps.”
“I bought this before my first cruise. Everyone has been telling me about restaurants and excursions, and I still had questions about the room! This was a good place to get started.”
“I used to do all the planning in my head and trust that I'd remember things. Now I enjoy having everything written down before a trip. I sat with a cup of tea and worked through the cabin checklist yesterday. A few things were already sorted, a few needed following up. It was a pleasant way to get organized. I am looking forward to the cruise a little more now.”
“We have another cruise booked, and this time the drink package is getting a proper look before we buy it. The comparison in here gives my husband and me something useful to sit down with.”
“My wife said to tell you she loves it. So do I.”
“We printed the little script card and took it along. I had been worrying about how to explain what we needed, and it helped me get the conversation started. Our steward was lovely.”
“Please keep making these as PDFs, Grace. I opened mine from the email and can read a little at a time on my tablet. Works very well for me.”
“I appreciated the explanation of gratuities. That has always been one of my questions, especially when deciding about an extra envelope. I read that section twice and have it saved to look at again.”
“Finished it this morning. Lots of useful reminders.”
“I have a habit of assuming I understand the little charges on a trip, and my husband likes to ask about everything. This time I read the minibar section before we go. It gave us a few questions to put on our list. I appreciate being able to read about the cabin without getting sidetracked by all the places we might visit. Glad to have it handy.”
“Pre-cruise forms were why I got it. I tend to remember a request, then forget to follow through. Reading about the deadlines gave me a reason to get our questions together now.”
“The drinks section started a good conversation in our house. We sat down and talked about what we actually tend to order on holiday. Glad I read it while we still have time to decide.”
“Easy to follow. I'll be taking the printed checklists with me.”
“My favorite part is about learning the steward's name and saying what you need before dinner. Such a small thing. It feels considerate of the person looking after your room, which I liked.”
“We haven't sailed yet, so I can't tell you how everything will work out. I can tell you that I've enjoyed reading it and already have several questions ready for the cruise line. A good start for us.”
“On our last cruise, we spent the last evening going back and forth about what belonged in the suitcase and what had to stay with us. So yes, I went straight to that part of the book. The night bag reminder made me laugh because we really could have used it. I've shown my husband the safe check for the last morning too. We're reading those pages together before the next trip. A useful purchase for this household.”
“I've been retired for a few years and enjoy having time to read up before we travel. Usually I get carried away looking at all the places we will visit. This got me thinking about the time we spend in the cabin as well. I found the little everyday subjects interesting, particularly the laundry and bedding. My wife has started reading it now, and we keep pointing things out to each other.”
“Love having this all written down. Thank you.”
“The reminder about the safe went on our departure list immediately. We are always looking under the bed for a missing sock while the important things are still locked away. That page made me smile.”
“I bought this while helping my sister plan a cruise. She uses a scooter, and we'd been looking at cabin pictures as if that would answer every question. The part about measuring it for the door gave us a specific thing to check. Now we're making a list before contacting the cruise line. I also like being able to print the companion sheets and sit at the kitchen table with them. There is a lot here we'll come back to.”
“Really pleased with it. I've been reading a little every night.”
“We had a much calmer last morning this time. I had printed the sweep checklist and we went through it before leaving the cabin. My glasses were still on the bedside table, of course.”
“Read it over breakfast. Quite a few things I had missed. Frank E.”
Grace Delgado
I'm Grace Delgado. For almost thirty years I was a cruise cabin steward, and I cleaned the same twenty cabins every day. I have left the ship, so now I can tell you what I could not say in uniform: what you can ask your steward for, where people fall, and what goes wrong on the last morning while you sleep.
The rules in this book are not mine. They come from the cruise lines' own published pages, Royal Caribbean, Celebrity, Princess and Carnival, and from the CDC's advice on preventing falls. I read each page, wrote down what it means inside your cabin, and printed the source under every rule.
You get twenty rules in the order of your week, the words I would say at the cabin door, and six companions to print. I left out choosing a line, ports, outfits, documents and insurance on purpose, because I would rather do the cabin properly than everything halfway.
I am off the ship now. You are not. Go and enjoy it.
Grace
Questions before you buy
Does this cover my cruise line?
The Playbook quotes the published pages of Royal Caribbean, Celebrity, Princess and Carnival, and where two lines disagree it tells you which figure to trust on which ship. The doorway words work with any steward. The Cabin Request Directory takes each request line by line, Norwegian included.
I've cruised for years. Anything new?
Likely more than you expect. Repeat cruisers are the ones who think the ship remembers last time's shower stool; it does not, and the form has to go in again. You will also see where the lines' deadlines differ, what gratuity the minibar adds, and which towels end up on your account.
I'm from Canada. Does this apply to me?
Yes, for the cabin. Every rule comes from the line's own page about life on board, and none of them depends on where you live. Charges are printed in US dollars because that is how the lines publish them. Passports and border papers are left out on purpose; Thomas Ashford's Cruise Rule Book has a chapter on Canada at a United States pier.
I'm not good with computers.
You only need one tap. After you pay, the book opens on the next screen. On an iPhone, tap Share, then Books, and it waits on your bookshelf. On an Android phone or a computer, it lands in your Downloads folder. If anything goes wrong, write to the support address and a person will walk you through it.
Is a paper book coming in the mail?
No. It is a PDF you open right away, so there is nothing to wait for at the mailbox. If you like paper, print the whole book or just the six companions at home, at your library, or at a FedEx Office or Staples counter. The request checklist and the script card fit in your carry-on.
What if I lose the file?
Save it the moment it opens, ideally on the phone or tablet you are taking aboard, and print the companions if you prefer paper. If the file goes missing anyway, write to the support address at the foot of this page with the email you paid with, and we will help you get it back.
What if it's not for me?
Write to us within 30 days and you get your money back. The book stays yours, and nobody asks why.
08
Still deciding?
Write to me here and I answer. Every message comes straight to me.